Privacy Policy

Privacy Policy for Style2You

Last Updated: [02/02/2026]

Style2You (“we,” “us,” or “our”) operates an online marketplace that connects clients with independent professional hair stylists. This Privacy Policy explains how we collect, use, disclose, and protect personal information of all users (“you,” “your”) who access or use the Style2You platform.

By using Style2You, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our platform.

1.1 From All Users (Clients & Stylists)

  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Account login details
  • Messages and communication on the platform

1.2 From Clients

  • Service address for house-call appointments
  • Booking history
  • Payment information (processed securely via third-party providers)
  • Reviews and ratings of stylists

1.3 From Stylists

  • Business name (if applicable)
  • Service areas and service categories
  • Professional biography and portfolio images
  • Government-issued identification (for verification only)
  • Banking or payout details
  • Professional certifications (if applicable)

1.4 Automatically Collected Data

  • IP address
  • Device type
  • Browser type
  • Login activity
  • Cookies and usage data

2. How We Use Your Information

We use personal data to:

  • Operate and manage the Style2You platform
  • Facilitate bookings between clients and stylists
  • Verify stylist identities and credentials
  • Process payments and calculate commissions
  • Provide customer support
  • Improve user experience and platform security
  • Send booking confirmations, updates, and system notices

3. Sharing of Information

We do not sell your personal data.

3.1 Between Users

To complete a booking:

  • Clients receive stylist profiles and service details
  • Stylists receive client names and service addresses

3.2 With Service Providers

We share data with trusted third parties such as:

  • Payment processors
  • Hosting providers
  • SMS and email communication services

These parties are contractually required to protect your data.

3.3 Legal Requirements

We may disclose information when required by law or to protect our rights, users, or public safety.

4. Financial Transactions, Fees & Commissions

  • Payment Processing: All payments are handled by secure, PCI-compliant third-party processors. We do not store full card details.
  • Commission: Style2You retains a platform commission of {15%} per completed booking.
  • Payouts: Stylists receive payment within 14 business days after the service is completed, minus the platform commission.

5. ID Verification & Sensitive Data

Government-issued IDs and verification documents are collected solely to:

  • Confirm identity
  • Prevent fraud
  • Ensure platform safety

These documents are encrypted, access-restricted, and never shared publicly.

6. Data Retention & User Rights

We retain personal data only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

You may request to:

  • Access your data
  • Correct errors
  • Delete your data
  • Withdraw consent

7. Security

We use reasonable technical and organisational safeguards to protect your information. However, no online system can be guaranteed 100% secure.

8. Cookies

We use cookies to improve performance and user experience. You can manage cookie preferences in your browser settings.

9. Third-Party Links

Style2You may contain links to external sites. We are not responsible for their privacy practices.

10. Children’s Privacy

Style2You is not intended for users under 18 years of age.

11. Changes to This Policy

We may update this policy at any time. The revised version will be posted on this page.

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