Style2You
Last Updated: [02/02/2026]
This policy explains how bookings work on Style2You and applies to all clients using the platform.
1. Booking Process
- All bookings must be made through the Style2You platform.
- Once a stylist accepts your booking, it becomes confirmed.
- Clients must ensure service details (date, time, address, service type) are correct.
2. Payments
- Full payment is required at the time of booking unless stated otherwise.
- Payments are processed through secure third-party payment providers.
3. Cancellations
- Cancellations must be made at least 24 hours before the appointment to qualify for a full refund.
- Cancellations made within 24 hours may result in partial or no refund.
4. Postponements (Rescheduling)
- Clients may reschedule an appointment once, free of charge, if requested at least 24 hours in advance.
- Requests made less than 24 hours before the appointment may be treated as a late cancellation.
5. No-Shows
- If a client does not appear at the scheduled time, the booking will be treated as a no-show and is not eligible for a refund.
6. Disputes
- If a service issue occurs, clients must report it within 24 hours of the appointment.
- Style2You will review the case and may issue a partial refund or credit where appropriate.